In short

We use your contact details to respond to travel inquiries. We use cookies to keep the website working smoothly and to remember your cookie preference. You can accept or reject non-essential cookies at any time via our cookie banner.

Who we are

This website is operated by Laksara Tours (Lakshan Pramod Dahanayaka), based in Sri Lanka.

Information we collect

We may collect information you choose to share with us, including:

  • Name, country, email address and WhatsApp / phone number
  • Travel dates, number of passengers, hotel preferences and meal plans
  • Preferred tour package, interests, budget notes and other trip requirements
  • Messages you send through WhatsApp, email or our inquiry form
  • Basic technical data such as browser type, device type and pages visited (typical website logs / analytics if enabled)

How we use your information

  • To respond to travel inquiries and prepare personalized itineraries
  • To communicate about bookings, trip details and support
  • To improve our website, content and visitor experience
  • To remember your cookie consent choice
  • To meet legal or safety obligations when required

We do not sell your personal information.

How we use cookies

Cookies are small text files stored on your device. Our site uses a simple cookie approach:

1. Essential / functional cookies

  • Help the website load and work correctly
  • Remember basic settings needed for the site to function
  • These are generally required for core website operation

2. Preference cookies

  • Store your cookie banner choice (Accept or Reject)
  • Stored locally in your browser (for example via local storage) so we do not keep showing the banner every visit
  • Key used: laksara_cookie_consent

3. Analytics / experience cookies (optional)

  • May be used to understand how visitors use the website (for example popular pages)
  • Help us improve content, packages and usability
  • These are only used when you choose Accept on the cookie banner
  • If you choose Reject, we will not use non-essential cookies for analytics or similar optional purposes

Managing your cookie choice

When you first visit, a cookie banner lets you Accept or Reject non-essential cookies. Your choice is saved in your browser. To change it later, clear site data / cookies for this website in your browser settings, then reload the page to see the banner again.

Third-party services

Our website may link to or open third-party services such as:

  • WhatsApp
  • Google and TripAdvisor review / search pages
  • Social platforms (Facebook, Instagram, YouTube, TikTok) when profile links are active
  • Google Fonts for website typography

These services have their own privacy policies. We encourage you to review them when you use those platforms.

How we store and protect information

Inquiry details sent by form, email or WhatsApp are used to plan your trip and communicate with you. We take reasonable care to protect your information from unauthorized access, loss or misuse. No method of transmission over the internet is fully secure, so please avoid sending highly sensitive data through public forms unless necessary.

How long we keep information

We keep inquiry and trip-related information only as long as needed to handle your request, provide travel services, improve our offerings, or meet legal requirements. Cookie preference data stays in your browser until you clear it.

Your choices and rights

Depending on where you live, you may have rights to ask what personal data we hold, request correction or deletion, or object to certain processing. To make a request, contact us using the details below. You can also refuse non-essential cookies through our banner.

Children

Our website is intended for adults planning travel. We do not knowingly collect personal information from children without appropriate guardian involvement in a travel booking context.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after updates means you acknowledge the revised policy.

Contact

For privacy or cookie questions, contact: